November 20, 2014 4:01 pm
Using Big Data analytics, service providers can gain invaluable insights that can help them to stay ahead of the competition, improve customer services and drive new revenues. So how can service providers best harness Big Data analytics, and what do they stand to gain from doing so?
October 17, 2014 12:25 pm
Operators around the globe are trying to balance the competing needs to accelerate product development while maintaining service stability by creating tighter synergy between their development and operations teams. Couple this with the industry becoming more differentiated by software innovation, and many are exploring a more agile model of development and continuous product introduction known as “DevOps."
October 2, 2014 4:12 pm
For many years, effective voice-based search technologies have eluded businesses that have tried to introduce next-generation input methods to customers. Confined to basic navigation and so-called “magic words,” speech-based commands have been ineffective and often hard for consumers to use. The widespread adoption of smartphones and tablets, as will as Apple's Siri, has led to a renewed interest in this genre of technology.