May 12, 2015 4:14 pm
In sales, probing and listening are peas and carrots. These twin skill sets are the perfect diet for salespeople who want to excel in this profession. The good news is that these are skill sets, which means they can be taught and learned.
May 12, 2015 3:26 pm
Fred Mendelsohn examines who is liable for actions of third party harassment of employees, and key points to consider for investigations.
May 12, 2015 12:55 pm
Industrial distributors have a largely unused tactical weapon with which to combat bid and buy practices, calls to do more with less, and strident demands for ever-lower pricing. It is called the dollar sign.
May 12, 2015 12:34 pm
By combining technical expertise, an expanded offering of products, and an emphasis on acquiring well-managed companies, United Distribution Group has grown to become a powerhouse distributor serving the oil, gas, mining, and a variety of diversified industries. But the main reason for UDG’s success is its focus on customer service.
May 8, 2015 8:35 am
A surprisingly large number of companies still use simplistic pricing processes and cannot even identify their most profitable customers or customer segments. Here are the most common mistakes companies make when pricing their products and services.
May 6, 2015 9:33 am
Wanting a solution to process industrial vending orders more efficiently, Shop Tools turned to Conexiom for sales order automation. The result was time and cost savings, error elimination, as well as ROI in the first 30 days.
May 5, 2015 1:54 pm
Many companies do not recognize the value that can be released from changing the MRO stores operation to provide optimum reliability. If they do, there are questions to ask and steps to take.
May 4, 2015 9:55 am
Customers are spending less time on the phone and road and more time on their computers shopping for the best deal. How can you provide extra value and separate yourselves from your competitors if your customers are shopping strictly online?
April 29, 2015 9:10 am
Now is the time for distributors to look to modern ERP to facilitate differentiation, promote growth, and prepare their business for the future.
April 28, 2015 8:00 am
Professional Risk Solutions' CEO De'Andre Salter discusses counterintuitive strategies to help business managers and owners re-imagine their company with more meaning, purpose, and urgency.